Chosen Solution
4 Screws hold the Surge Bands in place on the back of the tracker
You’ll want to contact the manufacturer directly and they’ll be able to send you out a small bag with all the required Screws. http://help.fitbit.com/?l=en_US&cu=1&fs=… Good Luck
Tried to get these through Fitbit, was told they will not sell or provide the screws if not under warranty.
Same here. They just lost a customer for life. What a messed up business model. I offered to pay for screws but no go. This is their way to force you to buy another one. But in actuality they have lost a customer for life. Over 50 cents in screws!