Chosen Solution
TL;DR: Previous owner asked me to look at it after it had issues with vertical scrolling, tried to fix it and does not want the mouse. This is a $100 mouse (new), so it’s at least worth trying to save. When you try and use the mouse, the scroll wheel always scrolls down, rather then up; it’s essentially unusable right now since it’s always happening. I already tried cleaning the sensor with canned air, and the issue persists so I did make an attempt to save it for nothing. However, this one uses the LK-E5 (4 wire) wheel, yet I cannot find them on eBay; just the 3 wire :(. Is there a source I can get 2-3 of the LK-E5 encoder wheel (ideally, with the Razer specific connector)? I tried to find one, and I cannot find one from a domestic seller or a one-off seller from China for the time being. The rest of the mouse is fine, but just the scroll wheel has an issue.
Hi Nick! these manufactures make it REALLY hard to buy component level replacement parts, as youve found out im sure. i think your best bet would be trying to find a donor mouse to pull from something like this https://www.ebay.com/itm/Razer-Naga-Trin… good luck !