Chosen Solution
unable to charge your device make sure that you are using a samsung compatible battery and charger and that your device is properly connected to the charger
Rajeev Shrestha, The first question is: Are you? (Using a Samsung compatible battery and charger.) Try a different cable, different power brick and possibly a different power outlet. If you’re still having problems, it could be that the battery is toast and you’ll have to replace it
