Chosen Solution

the laptop boots up but the screen does not display anything

Follow the step-by-step method and see if it works. First, while the computer is off, connect an external monitor.Next turn on the computer and allow it to fully load.Once loaded, press the “Windows Key” + “P” to open the “Easy Display Switcher”.In here select “Computer only”.Now shut down the computer and disconnect the external monitor.Disconnect the external monitorAnd finally restart the computer.