Chosen Solution
it is stuck powering on and off when on the charger or off. and when i hold the power button and volume buttons i get a warning ! entering download mode! what can i do ? if anything
This hard reset may help (WARNING THIS WILL DELETE ALL YOUR DATA) How to hard reset: Power off your phone Push and hold volume UP+power key until you’ll see the Alcatel logo on screen Select your language by pressing the power key Select “wipe data/factory reset” with volume keys and press the power key to confirm this Select “yes - delete all user data” with volume keys and press power key to confirm this Wait until the format ends Press the power key to reboot the phone Wait until the phone restarts