Chosen Solution

Tried unplugging, and restarting.

F11 is an indication of a communications problem. Communications cannot be sent correctly between the machine control board and the motor control board. Here are some possible causes: Loose wire connection at either the machine control board or motor control board. Machine control board failure Motor control board failure Door lock Motor Error codes can be caused by a Power Surge or other electrical anomaly, attempt to return the washer to operation by following the Hard Reset procedure below. In some cases the control can be non-functioning or may not accept activation from the control panel. To clear and restart the control follow the these steps: Unplug or turn the circuit breaker off for 10-20 minutes. Reconnect the unit to the power source by turning the breaker back on or plugging the unit back into the wall outlet. Press the Pause/Cancel/Stop button twice to clear the display. Start a short cycle to check the operation of the machine by selecting a cycle and pressing and holding the start button until the machine starts. Without a model number I am unable to provide you with specific information. For further assistance resubmit your question with the complete model number.