Chosen Solution
Hi all i purchased a cheap xbox one s as i only game on the odd weekend and recently the xbox has started freezing and shutting down. The console freezes making a sound for 4 or 5 seconds then shuts down but will power back up straight away and work fine. I have tried a known good power supply and cleaned and reapplied thermal compound and also reset console what is puzzling me is its totally random i can switch it on and it will do this within 15 minutes then another day i can game for a couple of hours with no issues its done it on several different games and once just on the main menu ????? I didnt pay a lot for the xbox so am not too worried about trying any ideas you guys can put forward its more a pride thing now Quick update have just run the xbox stripped down with a 14inch fan blowing on full and the same thing happened so im pretty sure its not heat related.
Make sure that your console is plugged directly into the wall instead of a power strip. If it has weird fluctuations in voltage it will make it shut off. I was having this problem with my One X and it fixed it. Does the Xbox throw any error codes or anything? Try googling those if they pop up. I know you said that the issue probably isn’t heat related, and you opened up the unit. But make sure there’s no dust in the system and the fan is actually spinning up. Since you got this Xbox on the cheap it probably has some sort of power board issue.
