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I have a whirlpool side by side refrigerator. We replaced the water filter and when we purged it to get out the air there was a lot of debris coming out. We returned the filter and got another one. Installed it and purged the air out. The water is clean but it runs really slow. Never had that problem before. Has anyone else had this problem and wer you able to fix it?
Solution 1: Water Tube in Door is Frozen To determine if the water supply tube is frozen, disconnect the tube at the bottom of the door and blow air through it. If air does not pass through, this indicates that the water supply tube is frozen. If the water supply tube is frozen, thaw it out. In addition, ensure that the freezer is kept at the proper temperature. The freezer temperature should be kept from 0-10 degrees Fahrenheit. If the freezer is too cold, the water line may freeze. Solution 2: Water Inlet Valve The water inlet valve opens to supply water to the dispenser. If the water inlet valve is defective, or if the water pressure is too low, the water valve will not open. The valve requires at least 20psi to function properly. Make sure that the water pressure to the valve is at least 20 psi. If the water pressure is sufficient, use a multimeter to test the water inlet valve for continuity. If the water inlet valve does not have continuity, replace it. Solution 3: Low Water Pressure from House Supply The home may have insufficient water pressure. The water inlet valve supplies water to the water dispenser. The water inlet valve requires a minimum of 20 psi to function properly. Check the water flow and test the pressure to determine if it is at least 20 psi. Solution 4: Dispenser Control Board The dispenser control board governs most of the functions of the dispenser system. If the control board is faulty, it may stop supplying power to the entire dispenser system. If only one dispenser part is not working, test each of the dispenser components before testing the control board. It is more likely that a single part has failed. If the entire dispenser system is not working, the control board is more likely to be at fault. Solution 5: Water Filter A clogged water filter can restrict the flow of water to the dispenser and prevent the dispenser from working properly. The water filter should be replaced about every six months to maintain proper water flow and ensure water quality.
@gred1994 What is the model number of the refrigerator? Since it is new contact the Whirlpool service centre in your location and get it fixed under the manufacturer’s warranty.
It sounds crazy - but after about 7-8 years of owning this refrigerator this started happening to me. The problem seems to be a faulty seal on the filter. I tried multiple brand filters including the OEM Whirlpool ones. I have tried o-rings and multiple do-it-yourself fixes. I finally found a way to make it work but it is going to sound crazy - and is not an exact science. I smeared petroleum jelly on the filter and the connection and that corrected my problem it is a temporary fix and I had to apply a couple of times in the life of the filter. Whirlpool should definitely cover this but they won’t. Good luck - because like I mentioned - it is not an exact science. You just have to apply the proper amount to seal out all the air.
Just had this problem myself. The hard plastic ramp on the filter that is caught by the mechanism on the refrigerator itself to hold the filter in does not hold it in quite far enough. To see if this is your problem have someone use the water while putting pressure against the filter to see if that increases flow. If so, even though it might be difficult, you have to add a small spacer on the top and the bottom of this ramp on the filter not on the fridge, don’t damage that part. I used a very,very, fine drill bit put two small holes top and bottom on the filter ramp and then inserted to very small tacks, not thumb tacks.
