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My 14 month old (warranty expired) front loader Samsung wf45k6500av/a2 is leaking water from around the drain pump filter cap during the whole cycle. Do you think I just need a new drain pump filter cap or is there a bigger problem? And yes, the filter is clean, nothing seems to be lodged in the tubes either.

Hey everyone, I removed our filter to clean it the other day and like many of you when I re-installed it I had a leak. FIX: There is a notch on the bottom of the filter, this has to line up with a small tab inside the filter housing or you will not get a seal and will have a leak. Here’s a shot of the notch. I found no need to over tighten or replace the seal once I had this lined up as my leak stopped.

Hi @kellyrich1123 , Looking at the 2nd video posted above, it appears as though there is a black rubber “o” ring under the screw cap which provides the watertight seal, when the cap is screwed on tight. Check that it isn’t split, cracked or worn, creating an imperfect seal, when the cap is screwed on, so that the water can get through.

I ordered a replacement (without the child proof knob which I believe was preventing my filter from tightening all the way). The part that I order which fit for my washing machine was: DC97-16991A. The part that is “supposed” to go there(the one with the child proof knob) is part number: DC97-16991B, I am assuming the “B” is for the child proof knob version. Samsung DC97-16991A Assembly Filter https://www.amazon.com/dp/B01AQHQOTM/ref…

FIXED!! :D Found the solution!!!! I had the exact problem. Which was extremely aggravating. Out of my rage, I examined the filter and cap thoroughly and there wasn’t a single problem with the part. So thinking to myself there is no freakin way this shouldn’t seal… so I went back to the dumb washer and man handled the cap with all my strength and BOOM! Problem fixed. I guarantee you aren’t tightening the lid enough. So call your husband or man around the house and ask them to show off their brute strength bc that’s the issue. P.S. I called Lowe’s hotline and ordered the F-ing replacement part which was none refundable before I fixed it. FML

Man handled it with pliers to get the leverage!! Pushed and turned right till stopped turning smoothly. I had originally tightened till it started clicking, so thought was on all the way. NOPE!!
You have to push in like heck, just get mad enough, you fine the strength, lol!! Turn right till stops turning smooth and clicks again.
holy mother of

In addition to @jayeff excellent answer, I remember I used to use a gel to coat the O rings on my SCUBA gear to prevent them from leaking. This product may help insure a solid seal: https://www.webstaurantstore.com/petrol-…

No, as much as you tighten it still drips. Samsung faulty part, the threads are too wide of a span to get a good seal. Poor quality.

For the child lock cap there is a tab on the cap itself. Your have to tighten the cap until that tab is locked against the very right-hand thread. Another way to say it is tighten until the cap (not the clicking) doesn’t turn anymore. It will stop against the housing. You can’t over-tighten it.

I tried all the listed methods about a year ago. My fix was I put plumbers tape on the threads of the cap. It worked great for about a year, but then started happening again. Cleaning what tape is left and trying again. That child proof cap is poorly designed.

This answer is several years too late. My solution was to clean the o-ring and the surface that it contacts. Then I flipped the o-ring around facing the opposite direction from what it was. I didn’t have to man-handle the filter back in to place, and so far there are no leaks.

If the notch in the basket is lined up, your o ring looks and feels good, and you’re tightening it up as hard as you can and the child lock is clicking, and you still have leaks you can try this. Take the filter out and notice that there is a little plastic cube on the outside of the threads just behind the o ring. Clip that off with some pliers or wire cutters. It’s the thing that is engaging the child lock and stopping the threads from pushing too hard, but it’s also stopping you from seating an old ish o ring. Mark where the cube was with a little sharpie and install it again, go slowly and watch as it goes past where it would have stopped previously. You can safely go until it clicks one time, but go any farther and you risk damaging the housing for the filter and you’ll need professional help for sure.

This contraption is THE WORST. SOLUTION for us us to line up the notch as mentioned above but start turning it counter clockwise until it clicks in and then clockwise to lock. Mary mother and joseph i want those hours back …

Try rotating it counter clockwise first after lining it up with the notches.

Every time I would clean my filter it would leak on the lower front left corner. On the lower filter trap there is a screw on filter. After you remove filter to clean it. Place the cap back into the hole make sure to line up the filter trap groove which is on the back part of the filter not the front-then screw it in making sure its a level and tight fit. It can also help you to take a flash light look into this hole about three to four inches deep and you will see the groove to align the back portion of the filter catch. If that doesn’t work when you try a quick wash-and you see the water still dripping from the filter cap-then order another filter cap and not the child safety one with the clicking til closed. Also make sure to keep the liquid softener fill area clean from hardened softener residue-use hot water and some vinegar-half and half and don’t overfill over the max level. Gently clean with tooth brush and thin cloth. Fill back up again this time turn on a on a quick wash cycle. Clean the front washers inner rubber seal with a damp soapy cloth-remove any debris-clean any holes on within the lower bottom layers of the bottom rubber seal.