Chosen Solution

Can’t consistently get the right amount a volume due to a problem with the volume wheel on the a50. Quarter of a revolution upward, and the volume goes to the max. 5-10 revolutions downward to get the volume lowered. What to do to get it working properly again? it’s annoying.

Hello! This post is still relevant, so I’ll post my solution here. :) I had the same problem and the wheel did not feel or hear different physically. It seems like the person above me just looked at his headset after disassembling it which was his/her mistake. I did the following; Removed foam, removed 4 screws, removed the next 4 screws. Everything looked exactly like it should, even the wheel. HOWEVER, I still removed the wheel and placed it back again. I scrolled the wheel and it scrolled like before, so I put on the first case part, with 2 screws, started the headset and the wheel worked like it should again. To save yourself pain, when you put everything together again, put the screw where the wheel is first and don’t screw too tight, you might want to adjust the wheel again then. Once you have that right, screw the next 3, put on the foam of the last case protection before screwing it back on! Good luck!

Hopefully people are still interested in this article. So im chasing the wheel volume control knob component. if anyone can point me in the right direction that would be muchly appreciated, Thanks in advance. Dex

i just grabbed the volume wheel and tried to move it a bit and it worked for me without having to open any screws.

I took mine apart, wrapped a piece of scotch tape around the plastic tip that goes into the actual wheel (internally and perpendicular to the rubber wheel) and re-assembled it with the tape in it and now the roller works great!

I have same problem with my A50 gen3 Xbox version. I read someone here just wiggled the scrolling wheel and it worked. So, I grab the scrolling wheel and wiggled it a lot, with light force, and it was fixed! Let’s hope it last, cause Gen4 doesn’t look promising to me, maybe Gen5 Edit: Issue came back and wiggiling didn’t seem to work again :(