Chosen Solution

The video output is intermittent when docked. The switch will charge and another switch works fine on the same dock. Do you think the problem would be the USB C port on the switch?

Hi Matt, Most commonly the cause of this pesky problem is dust or lint getting stuck in the USB port on the console itself. Does the charging cable go in snugly with that click you can feel? I’d recommend gently trying to pluck out any debris with some tweezers.