Chosen Solution

My Shark lift away turns on and suction is ok but green light doesn’t turn on and brush doesn’t move when I try to push the vacuum. Everything is in place ok and no blockage.

have you checked the belt to see if it broke?

We found all ten screws, and finally got it apart. The belt was fine. I stressed it by using outside on dirty outdoor carpet with leaves. I may have damaged it because it made a high pitched sound. I removed blockages from hoses but the light at the bottom is red and the brush isn’t turning.