Chosen Solution
Hi - Unsure why USB-A is can’t be detected anymore. Tried reinstalling driversEven removed the drivers manually so that correct driver can be reinstalledReinstalled windows 11 from the scratchRan Lenovo softwares for diagnostic, no issue found, all drivers are Up-to-dateTried to boot from USB, but port not detected I think all possible combinations have been tried in BIOS Tried turning switching ‘Always ON’ flag in BIOSDisabling ‘secure boot’ to boot from the USBRestoring BIOS to previous versionUpgrading BIOSResetting BIOS to default No other option seems to be related to USB-A in the BIOS. Also tried: I tried “USB Root Hub - Properties - Power Management and check if the box that says “Allow the computer to turn off this device to save power” is unchecked.” Also tried: DISM /Online /Cleanup-Image /RestoreHealthsfc /scannow Did anybody else faced this issue? Thanks Error in Device Manager: This device cannot start. (Code 10) {Operation Failed} The requested operation was unsuccessful.
Hi, Just verifying that the USB-A host controller is not shown in Device Manager, is this what you mean? If it is there but the port is not working check if there is power being supplied by the port e.g. insert a mobile phone to see if it shows it’s charging or insert a USB mouse and check that the laser light turns on. If there is no power on the port then go to Device Manager - click on > symbol to the left of Universal Serial Bus Controllers to expand the list - right click on USB Root Hub - Properties - Power Management and check if the box that says “Allow the computer to turn off this device to save power” is unchecked. If it is checked, uncheck it then click OK (I don’t know which Root Hub entry is tied to the USB-A controller so you may have to check all of them) Restart the laptop and check if the USB port now works OK
Hv you looked in the bios to see if there is anything having to do with that port ?
