Tv Has Sound But No Picture Help Sharp Television

Chosen Solution

Hi guys. My sharp E42E41NKFMBSNNX has no picture but has sound. I tried replacing the hdmi cable, plugging it into another hdmi port and factory resetting and nothing works. How Do I fix it?

Hi @koolx Factory resetting it means that you can view the TV menu screens OK, is this correct? If possible try using another signal source using HDMI e.g. dvd player, pvr, laptop PC etc and check if there is video on the screen or not. If there is then there may be a problem with the signal source and not the TV. If not, then if possible try using another input connection type between the signal source and the TV e.g. component video (red/green/blue + red white cables) or composite video (yellow, red, white cable) and check if there is video or not. It may be a problem with the HDMI controller in the TV. I couldn’t find a TV user manual online so I don’t know what connection options are available.