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Hello, I have a problem with my touchpad. It is not working and even the cursor is hidden, mouse works but I dont like using mouse. My pc is ASUS X541UA, Win 10. I tried to press fn+F9 and its only showing a a window that touchpad is disabled. Pressing on it more times and it still shows the same. I also tried to go to devices and search for hidden devices and by clicking on touchpad device to enable it it shows a message like: This hardware device is not connected to PC, (code 45) . If you want to remove this problem, connect the hardware device to PC. Also in hidden devices there is some I2C HID Device, which says the same thing, code 45. Can you please help me?
I just had the exact problem. I am sitting here writing a paper and suddenly my cursor was gone. Thank God for a touchscreen laptop! I gave up and restarted it. That did the trick. I, too, checked in devices and everything else it told me to do. Said “device is working properly” …. umm no it’s not :) Try just restarting. Sometimes it’s the simplest thing that works.
Try reinstalling the touch pad drivers and restarting the device. If that does not work there could be a problem with the cable connecting the touch pad to the main board. Did you drop it or hit it hard lately?
Hi Livia, Could you please let me know if this laptop is a good laptop? I am planing to buy a new laptop and I was checking some articles and went through one which speaks about best laptop under 30000 and ASUS X541UA is one of them. Please let me know as don’t want to get into problem later. Thanks for your help in advance.
I had the same issue with the touch pad for this model the day I bought it. Actually, this model has tons of different issues, but that is another story. I managed to fix the tough pad issue by opening the panel and reattaching the connection wire which is attacked to the back of the panel of the touch pad. It apparently can become loose. Perhaps that is your issue as well, in case if reinstalling of the driver does not work. Good luck!
http://www.howtoresolveit.com/2017/12/la…
What you’ll be looking for in your list of ‘apps’ is this “ASUS Precision Touchpad”. So go to settings, apps, and wait for your apps and features to load what you have installed. You should see the above. Otherwise go here to this download section, it is for your model laptop. And use that to download your new device software. I suggest you do not update your bios unless you are very confidant of doing so. I’ve read a few problems with this number. (303) Here is a good website that explains what Code 45 is and how to fix it, by running troubleshooter. Code 45
try to re-install that driver IDCHID device in hardware manager. Then go back to the “function Key and F9 and it will show “enable touchpad”. This worked for mine and BTW thanks for pointing me to that device.
I was using my mouse and typing, when I decided to disable the touchpad using the hot key - thinking there was an Enable Hotkey somewhere. Yeah, Asus probably does have one, but they didn’t share it with us. So, just so everyone is on the same page, this is a result of typing Fn and f9 simultaneously. This was quite an easy fix, but it did take some researching time, before I simply said to myself, did I check it myself -I am an Engineer, so why did I not check it? I Simply did the following: Touch the Start Button,Then I touched the “Gear” (Settings) button at the bottom left, of the left side bar. ————Side Note: Stupid Microsoft can’t figure out that having two system settings locations {Control Panel and Settings (Gear)}, that are in two totally separate controls and totally different device options- is stooooopid. For all you Microsoft fan boys and girls, that is S T U P I D. Yes, I can type and spell. I just like having fun, so don’t take this serious. I am very tired of MS and their horrible approach to settings in general. Put them all in one single location, instead of making us go all over the road map. For example… anyone want to take a stab at adding MSconfig to the mix? It is utterly ridiculous that Microsoft can’t put everything in one place, where as, us, today, can’t even figure out how to turn ON our touchpads and other issues unrelated but at the same time related. Ok, that is my soapbox. I am done.Then, I touched “Devices”. hmmm… self explanatory.Then I touched “Touchpad” on the list of Devices to the left, under the grayed “Devices” word.Then there is an “On/Off” toggle for the Touchpad at the top of the screen. For me this was in the Off position. …..ohTouch that with your finger and it toggles to “On”. And wha-la. All set. The next thing I would be looking for are the list of Asus Hotkey List. I bet the related Hotkeys are something like “Ctrl + Alt + T”, simultaneously, or something dumb like that, that would enable the Touchpad. Edit: I also did a search for Asus Keyboar Hotkeys and it turns out you can go to the Microsoft Store App and get “ASUS Keyboard Hotkeys” and this will make everything unhidden by displaying the status on the screen. I just tried it. It shows me the status of the Hotkey now and I can now Enable and Disable the Fn/f9 HotKey by pressing it multiple times. Perfect. Fixed.
My laptop touch pad not working properly in charhing when I removed tha charging then work properly
Hi @Max Leps, If your Asus laptop has Win 10 OS installed, try installing the latest Asus Win 10 ATK Package and Smart Gesture drivers from here and check if that resolves the problem. Install the ATK package drivers first before installing the Smart gesture drivers. Take heed of the “Notes:” regarding driver installation near the top of the page Do not be tempted to update all your drivers from here at once as it may confuse the issue if problems arise. Fix one problem at a time.
