Chosen Solution
I’m certain my youngest son has changed the settings on a kindle. It was Woking fine until he got hold of it. I have tried to reboot it but not getting any menu up I’ve also charged it via wall and pc. I can’t drag the top bar down to get to settings. This has happened before and I double tapped the menu bar and it opened . Is my theory right or is it a fault with the kindle Thanks
hmmm… if he’s like other toddlers, he’s most likely hit it against the floor, chair, or something within his reach. There is no setting that controls whether or not the digitizer works. My bet is it’s broken and needs to be replaced.