Chosen Solution
Hi, I have a Toshiba SMART TV CT 8533. I have a wireless connection to it or should I say I used to. Sometimes it works and sometimes it doesn’t. I scan wireless devices and click on mine, I add password but I always get ‘authorization failed’. I turned TV off and then on again. Nothing changed. All I get is the bouncing no signal sign. It’s maddening! Any ideas how to fix it? Thanks
Hi @kirstyw , when you are trying to connect to your TV via Wi-Fi, is the internet on the TV working properly? If no, is your TV connected to the router by the RJ45 (or optical link), or it’s just connected through Wi-Fi? If It’s connected by RJ45, there could be an issue with your “privacy settings”, check your router settings and find sharing information settings. In the other way, connecting a TV to the internet just via Wi-Fi is unstable, if you are using 4G Wi-Fi, try to set 5G and connect your TV again. Also, it’s suggested by the manufacturer, while is your TV connected via Wi-Fi, place your router near to the TV. If it’s still not working, try to exchange your router, I’m not sure, if it’s an issue of the TV.
toshiba tvs use older wifi chips and thats the result i have a toshiba smart tv located 5 meters from the router it contiunuesly disconnect or get vey low dowload speed if i run speedtest from the tv i get 10-20mbps when my connection is 300mbps fiber when i place a laptop or phone next to the tv and run the same test i get 289-300mbps the wifi chip on the tv is either very old or melfunctioning in any case i wont buy a toshiba tv again
