Chosen Solution

Hi, I have a LG that has been broken for a while so we switched it out. Now we are debating to fix it to sell it. But I am not sure if it is worth it. It has the freezer on the bottom and it thaws making huge puddles of water on my floor. Then it refreezes. There is always a huge layer (like 1/2 in + thick) of ice at the bottom of the freezer. If I don’t chip that ice away the puddles in my floor become worse. Can anyone tell me what was wrong with it and maybe how much it is to fix it?

Hi @sommerlynn , What is the model number of the refrigerator? Sounds like the drain tube from under the evaporator unit inside the freezer compartment (behind a panel, inside at the back of the compartment) which leads to the evaporator pan which is under the compartments near the compressor unit may be blocked. If the drain tube is blocked this prevents the meltwater from the ice melting off the evap unit during the auto defrost cycle from draining away to be evaporated. It backs up and overflows back into the freezer compartment. When the defrost cycle has ended and the compressor is restarted to cool the compartments back down again to their set temperatures this water freezes because the freezer compartment is usually at 0°F. When the next defrost cycle occurs approx. 10 hours later the same thing happens again and so on every time the defrost cycle occurs. If this is the problem, you may be able to fix it yourself. Disconnect the power to the refrigerator and then remove the panel inside at the back of the freezer compartment (access is via the door at the front of the compartment) to see the evaporator unit and evaporator fan. Under the evap unit you should see a drain hole. Check if there is anything obstructing it at the top of the hole. If not go around to the back of the refrigerator and locate the compressor unit which should be under the compartments and hopefully you can see the evaporator pan close by. If you pour a small measured amount of water (1/2 cup) down the drain tube from the freezer compartment you should see if it enters the evap pan. It will take two people to do this i.e. one to pour and one to watch. ;-) You don’t state the model number but with some models, at the bottom of the tube just above the evap pan there is a J curve in the tube and sometimes it gets blocked at the bottom of the curve. Maybe something to look for if this is what your model has.