Chosen Solution

I did a software update on my iPhone XS and now the touch screen does not work. I would appreciate any advice and help

Was it the original screen?

Yes it is the original screen

To fix iPhone touch screen not working, you could try these:

  1. Adjust 3D touch settings. Settings > General > Accessibility > 3D touch > adjust the sensitivity. 2.Manage iPhone storage by going to Settings > General > Storage&iCloud Usage. 3.Repair iPhone touch screen by fixing iOS.