Chosen Solution

The pump cuts out after a few seconds. Happens with or without a capsule being present. The only way I can get the required volume is by holding down the button (right hand one). Heating / delivery volume and speed are normal.

To restore your machine to factory settings so you receive the standard amount of water, please follow the instructions below:   Turn off the machine. Hold the Lungo button down while turning on the machine.   Your Nespresso is now restored to factory settings

I attempted to reset my machine and this didn’t resolve the issue. However I hadn’t de-scaled my machine before. Hold both espresso and lungo buttons to enter descale mode for 3-5 seconds. It took a few recycles (it should run through the entire tank without stopping) of the water, before that machine kept stopping but now works perfectly running through the entire tank in descaler mode without stopping.

Hi Nick, I haven’t solved the problem but I’ve run clean soapy water through the system ( just filled the reservoir and collected and returned it several times)…this seems to have improved the situation. I know there is a flow valve in the guts of the machine but I don’t want to open it just yet! Hope that might improve your situation!

Hold down the button until the desired volume in the cup is reached then let go. The light should blink 3 times, meaning the volume is stored, so it only needs 1 press of the button in future, until you reset the volume. (by holding down the button -which you must’ve done accidentally)

call nespresso they will troubleshoot on the phone. fixed mine for me

I have the same problem with my Nespresso Essenza Mini. I unplugged it then plugged it again while holding down the lungo button. It worked!

Machine is making a fast sound like something is wrong with the motor?

I had exactly the same problem as in whenever i pushed the lungo button for a normal cup off coffee the water would only pump out for roughly 6 seconds and then stop.I tried the factory reset numerous times and it didn’t make any difference. What did work was filling the Nespresso water container up with boiling hot water from my kettle. My theory is that there is something wrong with the Nespresso hot water temperature control and it has become broken or corrupted and therefore effects the volume of water that comes out of the machine. Anyhow my Nespresso machine now works normally as long as i fill the water container up with hot water from the kettle and has saved me the hassle of buying a new machine. By the way my Nespresso machine is 5 years old.