Chosen Solution
When I connect the power plug to recharge the pc does not charge.
Model: Hp Envy 15-ae010nl
@piero90 check your charger and your charging cable first. Make sure that the output is as written on the power supply. then check the DC-in jack to make sure that it looks ok. If all that looks good you want to consider replacing the battery first. If a new battery does not resolve it consider replacing the DC-in jack and after that you would be looking at the charging circuitry on your motherboard having failed. You can download the service manual for your Envy from here
