Chosen Solution
I have an acer laptop. No power getting to pc, either adapter or in battery. Worked fine yesterday. The AC/DC adapter light comes on. When I plug the adapter into the laptop, the adapter indicator light immediately goes out. Any ideas? Please help :)
My theory: That sounds like a problem with power delivery on your tablet/laptops motherboard. Ruling out the adapter: If the Adapter Light comes on this typically means that the adapter is properly converting AC (from your wall) voltages to the desired DC voltage. If you have a multi meter you can always check that you are getting the proper voltages. These can be seen on the adapter itself. Or if you have a spare adapter check to see if the same symptoms happen. If they do the adapters are working properly. What might be occurring on your laptop: If your laptop is off and has no power, and you try to connect the adapter. The light on the adapter will go out when you connect it/ try turning the laptop on. The laptop has a failed component that is making it draw to much voltage, which in turn will trigger the tablet/laptops auto off feature to prevent further damage to the components. So this will prevent your battery from charging and allowing your device to turn on. What you can do:
- If you have a spare laptop adapter try using that to check if your laptop turns on.
- (Best Solution) If your product is still under warranty you should contact ACER.
- Otherwise you are left with replacing the motherboard/finding a repair shop.
- I don’t think batteries are removable on tablet/laptops so I cannot tell you steps for this.
