Chosen Solution

Hello everyone, I recently had a problem with my computer (it is worth noting that yesterday it worked well) The case is that when I’m connected via ethernet I don’t have internet when I open the browser or any application, even if I indicate that if in the notification bar, the same if I connect via wifi and still connected the cable, however once I disconnect the cable, the wifi works fine. I thought that maybe the pc or the router input was damaged, but I already checked it and both work well. I don’t know what happened, but I tried everything. -Update drivers. -Command cmd. -Firewall configuration or options in the network. -I got to the point of reinstalling the operating system and nothing. Some time ago I had a similar problem but with wifi on a laptop, and I remember I used a rescue operating system that I put on a USB and fixed it, but I don’t remember the name anymore because the tutorial was in English (my native language is Spanish), I don’t know if someone can give me more recommendations or help me to find out the name of that rescue operating system.

If you have a laptop with an ethernet port have you tried plugging that same network cable to that laptop to see if it works to rule out a bad ethernet cable? Is there any network status LEDs blinking where the ethernet cable is plugged in on either the computer side or router side?