Chosen Solution
Camera screen remains black when I try to shoot stills or record video, but the the menus are still visible on the frame. Playback is still functional, so I don’t think it is a faulty screen. What can I do?
First, try restarting the camera to reset the software. If that doesn’t work, try flicking the lens piece; the shutter may be stuck and is closed off completely. You can also try refitting the lens piece onto the camera; it might not be properly aligned. If these quick fixes don’t resolve your problem, visit our troubleshooting page on iFixit.com for more solutions: Samsung NX300 Troubleshooting
My camera had the same symptoms, and the problem was the stuck shutter. If you take off the lens and see the closed shutter then it’s likely a stuck shutter problem like mine. My camera is working now and I see the sensor when the lens is off. I don’t have a fix to recommend because the shutter retracted by itself when I accidentally dropped the camera on the floor while trying to take it apart. Perhaps someone has posted a proper way to fix a stuck shutter. Good luck. :)
Hello, It’s not the lens stuck because I used NX 300 with manual lenses and I have the same problem. I restart the camera, restart the firmware and it does’t work. I mean, all is working but I cant see anything and I can’t push the button to try to do a picture. Regards
Had same problem. First it showed Error01 and after that just showed black screen when taking pictures but everything normal when displaying pictures I have made before, setting menu etc. The I have done a full reset of the camera. Same issue. Then I have removed the lense (haven’t done this for 3 years) and voila - there it was - the closed shutter. So I have taken my iPad Pencil and have manually pushed the shutter’s guides a little bet and it has clapped back to normal position. Problem solved and stays solved.
I had the screen flashing black for months, every time the camera was focusing. I was still able to take photos in manual mode. I then dropped my camera accidentally and it was permanently black. I removed the lens, touched the mirror behind it, it moved a bit and now it works perfectly. I’m quite perplexed.
