Chosen Solution
When I try to pull on the tab to open the bin it won’t move it appears to be jammed and I can clean out the hover which is a major problem
So I had the same problem, cylinder wouldn’t open to empty bin, and the thing was just jammed. Would not go in or out, just stuck in the middle. Here’s how I fixed mine. Hope it helps. See photos
Look for any dirt or debris along the track and follow this guide, this could simply need a bit of force. Dyson V8 Absolute Bin Replacement
nobody including dyson have a solution, I have looked everywhere, very very poor design and cheap construction materials
You would have to “unlatch” the back portion of the bin. Try the tiny red latch first, if that doesn’t work get a tiny little screw driver like for eyeglasses and release the tiny clear latch. Once you clean it out you should then be able to release the bin as usual.
I hit it with WD40, the a heat gun. Used a screw driver and SMALL hammer to tap the thumb tag. It opened then washed and cleaned which seem to rinse the dirt out of the channels on the little red slider gizzy. Do be careful not to cause a fire with the WD40 and heat gun. It didn’t take too much heat to loosen. Update (01/15/2022) I hit it with WD40 and a heat gun. The used a small hammer and screw driver to tap the thumb notch down. It worked fine. Rinsed entre unit and whatever gunk was in the little channels came free. Didn’t take a lot of heat, but the heat did the trick. Don’t set fire to the WD40.
In my case, the rotating cam and spring that push down the red rod that unclips and opens the bottom were GONE. The plastic screw pivot mount that the cam rotated on was BROKEN down to a nub, no way to screw a new cam and spring in, even if just that part was available, which it isn’t. So, the options were to get a new motor and housing assembly, which is MAIN BODY AND MOTOR, PART # 967812-01, and that part goes for around $100 on eBay. Instead, I unmounted the clear bin and the top assembly, as shown here: https://www.youtube.com/watch?v=3R77Ne2A… Then I drilled a 1/2" hole in the base unit, right where the cam pivot mount screw post used to be. That gave me access to the red rod, to push it down and unlatch the bin bottom. However, 1 hole wasn’t quite enough, so I drilled another 1/2 inch overlapping hole right below the first hole. NOW there was room to use my finger to push down that rod to unclip the bin bottom. I put it all back together… It works! Just use a finger to push down that red rod and the bottom pops open! Ghetto, sure, but solves the problem.
