Chosen Solution
I got this tablet a while ago, set it up, and used it for about a week. Then shut it off and never used it for a few years tbh. Its in perfect condition, so I connected it to a charger and let it charge. Immediately after unplugging it, the screen went black and wouldn’t come on. I plugged it in, and it eventually came back on with 0% battery. I’ve used the tablet less than an hour total, and it’s been stored in good conditions without moisture, excessive temps, etc. Why would it do this?
Hi @larryb23 Lithium batteries internally discharge as a normal function of their design i.e. battery charge capacity diminishes even if they’re not being used. Usually 2-5% per month but this accelerates the longer it is not recharged If not recharged for a long time they can become depleted beyond recovery or if you can get them to charge they may not be able to handle to current load when required to do so. You may have to replace the battery. What is the model number of the tablet as shown on the back cover of the tablet? It is difficult with Kindles to find the correct replacement parts based on the model name only but knowing the model number will usually find them. Also it helps to find the correct guide for how to replace the battery as well